These Terms & Conditions set out the rules that govern your account on 8777pet — what you can do, what we require, and how both sides are protected. Access and eligibility depend on your local law and the eligible regions we serve, so read through before you open an account or place any activity.
Account rules apply at registration
Local law and region determine eligibility
Rocket and Upay transactions covered
Support routes published in your account
POLICY SCOPE NOTICE
How These Terms Apply to Your Account
When you create an account on 8777pet, you agree to operate within the boundaries described in these Terms & Conditions. That agreement covers every session you open, every transaction you initiate through Rocket or Upay, and every request you raise with our support team. We do not limit these terms to a single device or session type — they follow your account wherever you access it, whether on mobile or desktop. Eligibility is not universal. Whether you can hold an active account depends on the laws of your location and the regions we are authorised to serve at the time you access the site. If your local law changes or your region becomes ineligible, your account access may be suspended in line with that change. We will notify you through your registered contact details when a material policy change affects your account status. We update these terms when our services change, when regulatory requirements shift, or when we identify a gap in how a rule is written. The version published on this page is always the current one. Continuing to use your account after a published update means you accept the revised terms. If you disagree with an update, the right step is to contact support before your next session — not after.
Rocket payment terms
Upay transaction policy
Account wallet rules
Mobile access conditions
Session control policy
TERMS COVERAGE MAP
What Falls Inside and Outside These Terms
Not every aspect of your experience on this site falls under the same rule set. Understanding the boundary helps you know where to look when a question comes up.
Account Access
Your registration, login credentials, session activity and account status are fully covered by these terms. Rules around password resets, device authorisation and account suspension all sit here.
Transactions
Deposits and withdrawals made through Rocket or Upay are governed by these terms alongside the policies of those payment providers. We cover our side of the transaction; the wallet provider covers theirs.
Site Content
Game content supplied by studios available in our lobby — including titles from Pragmatic Play, Habanero and Spadegaming — is subject to those providers' own content terms in addition to ours.
Third-Party Services
External sites, payment gateways and any service you reach by leaving 8777pet are outside the scope of these terms. We have no control over their policies and cannot be held responsible for them.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
These terms are not only obligations — they also set out what you are entitled to ask of us. You have the right to review the transaction history held in your account at any time by opening the account wallet section in your logged-in dashboard. If a record looks incorrect, you can raise a correction request through the support route detailed in your account settings; we will investigate and respond in writing. You can ask us to update the contact details linked to your account — email address, registered mobile number — by following the verification steps shown in your account profile page. Identity verification is required before any contact detail is changed, and the steps are shown on that page rather than assumed here. If you want to understand how your account data is used, or if you want to submit a formal query about how these terms apply to your specific situation, the support team is the right first contact. We do not resolve policy queries through social channels; use the published support routes for a written record of the exchange.
Review Transaction Records
Open the wallet section of your logged-in account to see a full activity log. Every Rocket and Upay transaction appears there with a reference number you can quote to support.
Correct Account Details
Submit a correction request through account settings. Identity verification steps are shown on the profile page; follow those exactly before the change is processed.
Raise a Policy Question
Contact the support team through the routes published in your account. Written queries through the official channel create a traceable record for both sides.
Request Account Review
If you believe a suspension or restriction was applied in error, you can formally request a review. Use the support contact path and include the account reference shown in your dashboard.
POLICY CONTACT ROUTES
Reach Us About These Terms
For any query that relates directly to these Terms & Conditions — a transaction dispute, a policy clarification or an account review — use the contact routes published inside your account. These are the channels where our team can access your account record and respond in writing.
Account Support Chat
Available inside your logged-in account dashboard. Use this for policy questions, transaction queries and account correction requests where a written record matters.
Email Support
Send policy-related queries to the support email address listed in the Contact section of your account. Include your account reference number for faster handling.
Rocket and Upay Transaction Queries
For payment-specific disputes involving Rocket or Upay, raise the issue through account support first. We coordinate with the payment provider from there rather than directing you to contact them separately.
HOW WE MANAGE POLICY
Data Handling and Account Security Under These Terms
These terms cover not just what you do with your account but how we handle the data that account generates. Here is how we approach each area.
Data Retention
We retain account activity records for as long as your account is active and for a defined period after closure, as required by the applicable regulations of the regions we serve. You can request a summary of retained data through the support channel.
Cookie and Session Policy
We use session cookies to keep your account secure during a logged-in session. Persistent cookies that track browsing behaviour are disclosed in our separate Cookie Policy, which is linked from the account settings page.
Account Security
Your account credentials are your responsibility under these terms. We will never ask for your password through any support channel. If you receive a request claiming to be from us that asks for login details, report it immediately through account support.
Policy Change Notification
When we update these Terms & Conditions in a way that materially affects your account, we notify you through your registered contact details before the change takes effect. The updated version is always the one published on this page.
TERMS FAQ
Common Questions About These Terms
If your question is not answered here, the support team can respond to written queries through the routes listed in your account.
Do these Terms & Conditions apply to me if I access 8777pet from Bangladesh?
Access and eligibility depend on your local law and the regions we are authorised to serve. If you are in Bangladesh, check that online account activity of this kind is permitted under the laws that apply to you before registering or continuing to use the account.
What happens to my account if a policy update changes the terms significantly?
We notify you through your registered contact details before a material change takes effect. If you disagree with the new terms, contact support before your next session. Continuing to use your account after the update date means you accept the revised terms.
How do I dispute a Rocket or Upay transaction under these terms?
Open the wallet section of your account, locate the transaction reference, then raise a dispute through account support. We handle the coordination with Rocket or Upay from there. Keep the reference number to hand — it speeds up the process on both sides.
Can I ask 8777pet to correct information held on my account?
Yes. Follow the correction request steps in your account profile page. Identity verification is required before any change is processed, and the exact steps are shown on that page. Submit the request through account settings rather than through a support chat for a written record.
Who should I contact if I think my account was suspended by mistake?
Raise a formal review request through the support route published in your account. Include the account reference number shown in your dashboard. The team will review the suspension record and respond in writing through the same channel.
Where can I find the version of these terms that was in effect when I registered?
The page always shows the current version. If you need to reference an earlier version for a dispute, contact support with your account registration date and we will retrieve the applicable version from our records for you.
Sports / Live